At Atlas Hospitals, we value your privacy and are committed to protecting the personal
information you share with us. This Privacy Policy explains how Atlas Hospitals collects, uses,
stores, and protects information when you visit or interact with our website.
By using our website, you acknowledge that you have read and understood this Privacy Policy.
1. Information We Collect
We may collect information that you voluntarily provide when you use our website, including:
● Name
● Phone number
● Email address
● Appointment date and time
● Information provided through enquiry or appointment forms
● Other information that you voluntarily provide when contacting us
We may also automatically collect certain technical information when you visit our website, such
as your IP address, browser type, device information, pages visited, and general website usage
information.
2. Healthcare-Related Information
If you voluntarily provide information about your healthcare requirements, symptoms, medical
enquiries, or other health-related details through our website, we may collect and process such
information for the purpose of responding to your enquiry or facilitating healthcare services.
We request that you provide only the information necessary for your enquiry or appointment.
3. How We Use Your Information
The information collected through our website may be used to:
● Respond to your enquiries and requests.
● Schedule and manage appointments.
● Contact you regarding appointments or healthcare services.
● Provide information about our doctors, departments, facilities, and services.
● Improve our website and user experience.
● Maintain website security and prevent fraudulent or unauthorised activities.
● Comply with applicable legal and regulatory requirements.
4. Consent
By submitting your information through our website, you consent to Atlas Hospitals collecting
and using the information for the purposes described in this Privacy Policy.
Where required, we may obtain additional consent before using your information for specific
purposes.
You may withdraw your consent or request changes to your personal information by contacting
us, subject to applicable legal and operational requirements.
5. Communication
When you provide your phone number or email address, Atlas Hospitals may contact you
regarding:
● Appointment confirmations or updates.
● Enquiries submitted through the website.
● Healthcare service-related information.
● Important service or administrative communications.
Where applicable, you may request to stop receiving non-essential communications.
6. Cookies and Analytics
Our website may use cookies and similar technologies to improve website functionality,
understand visitor behaviour, measure website performance, and provide a better browsing
experience.
We may use third-party tools and technologies for website analytics, performance
measurement, and website management.
You can manage or disable cookies through your browser settings. Disabling certain cookies
may affect some features of the website.
7. Sharing of Information
Atlas Hospitals does not sell or rent your personal information.
We may share your information with authorised employees, healthcare professionals,
technology providers, service providers, or other trusted third parties where reasonably
necessary to:
● Provide requested services.
● Process appointment or enquiry requests.
● Operate and maintain our website.
● Maintain data security.
● Comply with legal or regulatory obligations.
Such sharing will be limited to what is reasonably necessary for the relevant purpose.
8. Third-Party Services and Websites
Our website may contain links to third-party websites, social media platforms, maps, or other
external services.
Atlas Hospitals does not control the privacy practices of these third-party websites. We
recommend reviewing the privacy policies of such websites before providing personal
information.
9. Data Retention
We retain personal information only for as long as reasonably necessary to fulfil the purposes
for which it was collected, provide services, maintain appropriate records, resolve disputes,
comply with legal requirements, and protect our legitimate interests.
When information is no longer required, it may be securely deleted or anonymised, subject to
applicable requirements.
10. Data Security
Atlas Hospitals takes reasonable technical and organisational measures to protect personal
information from unauthorised access, disclosure, alteration, misuse, or loss.
However, no method of electronic transmission or storage is completely secure, and we cannot
guarantee absolute security of information transmitted through the internet.
11. Your Rights and Choices
Subject to applicable laws, you may have the right to:
● Request access to personal information held about you.
● Request correction of inaccurate or incomplete information.
● Request deletion of information where legally permissible.
● Withdraw consent where applicable.
● Raise concerns regarding the processing of your personal information.
To exercise these rights, you may contact us using the details provided below.
12. Children’s Privacy
Our website is not specifically intended to collect personal information directly from children.
Where information relating to a minor is required for an appointment or healthcare service, such
information should be provided by a parent, guardian, or authorised representative.
13. Changes to This Privacy Policy
Atlas Hospitals may update this Privacy Policy from time to time to reflect changes in our
website, services, business practices, or applicable laws.
Any changes will be published on this page along with the updated “Last Updated” date.
We encourage you to review this page periodically to stay informed about how we protect your
information.
14. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of
your personal information, please contact us.
Atlas Hospitals
34/1, First Cross, V.N. Nagar,
Chinthamani, Trichy – 620 002,
Tamil Nadu, India.
Phone: +91 73737 97419 / +91 73737 97401
Email: marketing@atlashospitals.com